PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

The below terms and conditions apply to the use of Edge Massage Therapy Website and by accessing this Website and/or booking a massage you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.

If you have any further questions about the Website terms and conditions please contact us via email at edgemassage1@gmail.com or call us on 07812 104128.

Definitions

“Conditions” means these terms and conditions and the Special Conditions; “Service” means a service listed on the Website. “Users” means the users of the Website collectively; “Personal Information” means the details provided by you on registration for booking purposes; “We/us” means Edge Massage Therapy; “Website” means the website located at www.edgesportsandactivties.com or any URL which may replace or redirect to it; “Cookies” means small text files which our Website places on your computer’s hard drive to store information about your visit and to identify your computer when you come back; “United Kingdom” means England, Wales, Scotland, Northern Ireland and the Channel Islands and “You” means a user of this Website.

Use of the website

Access

You are provided with access to this Website in accordance with these Conditions and any bookings placed by you must be placed strictly in accordance with these Conditions. 

Registration

You warrant that:

  1. The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
  2. You will notify us immediately of any changes to the Personal Information by contacting us by email at edgemassage1@gmail.com or calling us on 07812 104128 during normal working hours.
  3. You agree not to impersonate any other person or to use a false name or a name that you are not authorised to use.

Indemnity

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your account and/or your Personal Information.

Our rights

We reserve the right to:

  • Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  • Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 

Third party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (a) the privacy practices of such websites, (b) the content of such websites, including (without limitation) any advertising, content, services, goods or other materials or services on or available from such websites or resources or (c) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, services, goods or other materials or services available on such external websites or resources.

Privacy

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it secure and we will fully comply with all applicable UK Data Protection Act and consumer legislation.

When you book via this Website, we will ask you to input and will collect Personal Information from you including your name, children’s details that are legally required, e-mail address, billing address, telephone number, service selections and payment information. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of the Website that were viewed during your visit, and any search terms that you entered on our website (“User Information”). We may collect this information even if you do not register with us.

We confirm that any Personal Information which you provide to us and any User Information from which we can identify you, is held in accordance with the terms of the Data Protection Act. We use your information only for the following purposes:

  1. Processing your bookings;
  2. For statistical or survey purposes to improve this Website and its services to you;
  3. To serve website content to you;
  4. To administer this website;
  5. To notify you of services or special offers that may be of interest to you. You may unsubscribe from this once your registration has been processed.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When booking a massage online, you will be given the option to receive information from Edge Massage Therapy by post, e-mail or telephone, about services, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by clicking on the unsubscribe link in promotional e-mails, or by emailing us at edgemassage1@gmail.com or calling us on 07812 104128 during normal office hours.

Your Personal Information may be disclosed to other relevant businesses within the Edge Massage Therapy and to reputable third parties who may help process your booking. We require that all third parties treat your Personal Information as confidential and to fully comply with UK Data Protection and consumer legislation. We will not release your Personal Information to any company outside of Edge Massage Therapy for mailing or marketing purposes.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

We use Cookies to keep track of your massage bookings to personalise your experience and so that you may retrieve your shopping basket at any time – if you do not accept Cookies you will be unable to use this Website for shopping purposes, only for browsing and research.

General

Edge Massage Therapy is based in England. Access to the Content may not be legal by certain persons or in certain countries. If you access the Website from outside England, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Recognising the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.

LIABILITY

The Company, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the Company’s group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in these Conditions shall however exclude or limit the Company’s liability for:

(a) death or personal injury caused by the Company’s negligence
(b) fraud; or
(c) any liability which cannot be excluded or limited under applicable law;

Users Conduct of the Website

You understand that all information, data, text, animation, software, photographs, graphics, messages, or other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not the company, are entirely responsible for all Content that you post, e-mail, or otherwise transmit via the Website. Under no circumstances will the Company be liable in any way for any content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any content posted, e-mailed, or otherwise transmitted via the sites services.
You agree to not use the Website to:

  1. Upload, post, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable;
  2. Impersonate any person or entity, including, but not limited to, the Company official, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  3. Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the sites and the companies services;
  4. Upload, post, e-mail or otherwise transmit any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  5. Upload, post, e-mail, or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights (“Rights”) of any party;
  6. Upload, post, e-mail, or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation that are designated for such purpose;
  7. Upload, post, e-mail, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
  8. Interfere with or disrupt the sites services or servers or networks connected to the sites services, or disobey any requirements, procedures, policies, or regulations of networks connected to the sites services;
  9. Intentionally or unintentionally violate any applicable local, state, national, or international law, or any regulations having the force of law;
  10. “stalk” or otherwise harass another;
  11. Collect or store personal data about other users.

You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. You acknowledge and agree that the Company may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the T&C’s; (c) respond to claims that any content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of the Website, its users, and the public.

You understand that the technical processing and transmission of the Websites, including content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Disclaimer of Warranties

You expressly understand and agree that:

  1. Your use of the Website is at your sole risk. The Website are provided “as is” and “as available” basis. The Company expressly disclaims all warranties of any kind whether express or implied.
  2. The Company makes no warranty that (a) the Website will meet your requirements, (b) the Website will be uninterrupted, timely, secure, or error free, (c) The results that maybe obtained from the use of the Website will be accurate or reliable, (d) The quality of any services, information, or other material obtained by you through the Website will meet your expectations, and (e) any errors in the material will be corrected.
  3. Any material downloaded or otherwise obtained through the use of the Website is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
  4. No advice or information, whether oral or written, obtained by you from The Company or through or from the Website shall create any warranty not expressly stated in the Terms and Conditions.

Limitations of Liability

You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from (a) The user or the inability to use the Website (b) The cost of procurement of substitute services resulting from any data, information, or services purchased or obtained or messages received or transactions entered into, through or from the Website, (c) Unauthorised access to or alteration of your transmissions or data, (d) Statements or conduct of any third party of the Website, or (e) any other matter relating to the Website.

Copyrights and Copyrights Agents

All text, graphics and multimedia content available from the entry point URL: www.edgesportsandactivities.com and pages within that domain (the “Website”), and all related code (including but not limited to HTML, other mark-up languages, and all scripts) within the Website are the property of the Company and/or its affiliates. All material on the Website, including (but not limited to) images, illustrations, audio clips and video clips, is protected by copyrights that are owned or controlled by the Company or by other parties that have licensed their material to the Company (or posted to the Website pursuant to a user agreement with the Company). Material from the Website may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Modification of the materials, or use of the materials for any other purpose is a violation of copyright and other proprietary rights. The use of any such material on any other Web site or computer environment is prohibited.

The vast majority of the information contained in the Website is based upon the personal experiences of the Directors & Staff of the Company. This includes a combined professional experience of over 40 years plus coaching/teaching at a professional level. The Company has made every effort to secure appropriate licenses and clearances for all proprietary intellectual properties used on the Website. If any company or individual feels they have any cause for complaint regarding the content in the Website or have reasons to believe there are any alleged intellectual property rights infringements, please contact us at edgemassage1@gmail.com outlining your specific concerns and the Company will endeavour to address these issues sensibly and realistically. The Company respects the intellectual property of others, and we ask our users to do the same.

General Information

The Website is operated and controlled by the Company Edge Massage Therapy in England. You expressly agree that exclusive jurisdiction for any dispute with the Company, or in any way relating to your use of the Website, resides in the English courts, and you further agree and expressly consent to the exercise of personal jurisdiction in the English courts in connection with any such dispute including any claim involving the Company or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers.
These Terms and Conditions are governed by the laws of England, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations of sections titled “Disclaimer of Warranties” and “Limitation of Liability” may not apply to you.

Notice

Notices to you may be made via either e-mail or regular mail. The Website may also provide notices of changes to the T&C’s or other matters by displaying notices or links to notices to you generally on the Website.

No Resale of Service

You agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any portion of the Sites services, use of the Website, or access to the Website.

Complete Agreement

These terms and conditions constitute the entire agreement between you and The Company with respect to the use of the Website and any content contained therein. 

Violations

Report any violations of the Terms of Service to edgemassage1@gmail.com

Terms and Conditions

All services purchased from Edge Massage Therapy must be preceded by the client acknowledging, by way of completing our client intake form, that he/she has any reason or contraindication to their knowledge that prevents him/her from receiving massage therapy. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian and be accompanied by said parent/guardian during any treatments. The client also agrees to abide by the regulations of Edge Massage Therapy and acknowledges that these regulations may change from time to time.

Refunds and Cancellations

Be aware that Edge Massage Therapy has a Refund and Cancellation Policy in place. As a client, you are required to inform us if unable to keep an appointment.

Since all Massage services are by appointment and payment is made by either cash, BACS, or by using a major credit or debit card, the client will not be charged until Massage services are rendered unless the client does not call or does turn up for their appointment. If a client does need to cancel an appointment, then at least 24 hours notice is required. The full cost of the pre-booked massage will be charged for No-Shows or cancellations within 24 hours.

If a client has a Gift Card with Edge Massage Therapy they should plan ahead when making an appointment. The sooner they call to schedule an appointment the better chance they have of getting the day and time they want. Waiting until the last few days before the expiration date might make it more difficult in getting in before it expires, so clients should call as soon as possible after receiving a Gift Card.

When running late for an appointment a client will only receive treatment for the amount remaining of the scheduled appointment (including the time needed to fill out any relevant paperwork). A client will be considered a “No-Show” if they have not arrived for an appointment within 15 minutes after the scheduled appointment time and they will be charged for the full price of the pre-booked session. For example, if a client scheduled an appointment for 9.00am and did not show by 9:15am they would be considered a No-Show and would be charged the full price of the session.

If a client is not familiar to where the clinic is located it is suggested clients leave extra early in order to arrive promptly before the appointment.

Clients should not hesitate to call if they have any questions about the Refund and Cancellation Policy.